NIO Service is NIO’s one-stop service ecosystem, offering vehicle services to NIO users. Powered by NIO Cloud, the service system can actively identify users’ service needs and provide a holistic end-to-end service experience beyond users’ expectations.
One Click for Service
Service Mobile
An NIO Service Center on wheels offers hassle-free services
such as repair, maintenance, and charging at users’ doorstep.The NIO Services described on this webpage are for illustrative purposes and pertain only to services available in China. The scope and details of NIO Services available to you will vary based upon the NIO Services available in your region and your individual user agreement; each of which shall control in the event of a conflict with the information supplied herein. Please refer to your region’s dedicated website for more information.